Lüksgazino Responsible Gambling

This page walks through the rules a user meets from their first session onward. On our platform, gambling is offered purely as entertainment. We do not guarantee winnings. We recommend against treating gambling as a source of income.

At Registration: The Age Limit Check

The moment you open the registration form, the age limit is checked. Only players who are at least 18 can register. The form requires you to confirm this condition separately. We reserve the right to verify your age and identity. That verification is completed with an ID card, passport, or driver's license. Documents are reviewed through KYCAID, an independent verification firm. This check can arrive during registration or in a later session.

Weeks Later: When You Want a Break

Say a few weeks after registering, you decide to take a break. In that case, you have the right to exclude yourself from play. The process runs through the following steps:

1. You send your exclusion request from your registered email address.
2. You confirm the request on the site.
3. Any pending payouts are completed after confirmation.
4. Your account is closed once those payouts finish.

You can submit this request once every 90 days. A second request within the same period is not processed. Lifting the exclusion requires a new request. That request can only be submitted at least 30 days after the previous one. We reserve the right to review the request and may decline it. This process covers both the casino and sports betting sections, since our platform runs both under one account.

What You'll Notice at That Point: No Instant Limit Tool

Before sending an exclusion request, you might look for another option first. At present, there is no self-service tool for an instant deposit limit. There is also no session-time or bet-limit tool available. If you want to restrict your play, one path currently exists. That path is submitting a self-exclusion request by email. This can be a change of pace if you expect instant panel controls.

After You Send the Request: The Support Process

You can send your exclusion request to our support team. You can also ask us any question about this page. Using the email address registered to your account matters here. A request from a different address may not be verified. Your request is reviewed by email within a short time. You can follow every step of the process through that correspondence. Keeping gambling a controlled experience for you matters to us.